Organiser FAQ

No. You can run a free event, or handle payment offline (cash or bank transfer). To take card payments through the platform, enable Accept payments via OWR on the Dates & Payment tab and connect Stripe. For a free or offline event, leave it off and set the entry fee to 0.

No. During Stripe onboarding you can either enter your OWR tournament page URL or choose "Add product description instead" and paste a short description of what you do. See Setting Up Stripe Payments for a ready-to-use description.

Payments collected through OWR are paid out by Stripe to the bank account you connected. The platform and processing fee (4.5% + $0.30 per ticket) is either deducted from your payout or passed to the player at checkout, depending on the option you chose on the Dates & Payment tab.

Yes. Add co-organisers from the Staff tab by searching their name, email, or nickname. They get the same setup and game-day tools as you, so they can manage attendees, pairings, and results.

If you designate a ringer on the Staff tab, they step in to play the lowest-ranked player. Otherwise the odd player gets a bye worth the BYE points you set on the Scoring tab (default 3, equivalent to a draw).

Review and approve lists from the Attendees tab as players submit them. When you approve a list, the player is notified by email and their status changes to List Approved.

Yes. Players enter and confirm their own scores, but you can enter or override a result yourself from the Battle Board, which is how scoring disputes are resolved.

Use the Communications tab to email all attendees or an individual player. Replies are routed back to you through a per-player proxy address, so your personal email stays private.