Refunds & Cancellations
Request a refund from your registration page if you paid through OWR and can no longer attend.
If you paid through OWR and can no longer attend, request a refund from your registration confirmation page before the organiser's refund deadline.
- Go to My Events and open the tournament.
- Scroll to the Refund card at the bottom and click Request Refund.
- Confirm the request.
The payment is reversed through Stripe and your registration shows as Refunded. You are removed from the attendee list, and the next person on the waitlist may get your place. How long the money takes to reach you depends on your bank.
No Refund card?
The card only appears if you paid through OWR, the payment has completed, you have not already been refunded, and the refund deadline has not passed. After the deadline, or if you paid the organiser by cash or bank transfer, contact the organiser directly.
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